Privacy Policy

  Effective Date: 21/07/2025
Last Updated: 21/07/2025

Captain Thinking Ltd. ("Captain Thinking", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.captainthinking.com or www.captainthinking.co.uk or use our educational services and digital content (collectively referred to as "Services"). By using our Services, you agree to the terms of this Privacy Policy.

We collect various types of information depending on your interaction with our Services. This information may include:

• For Parents/Guardians and Users: When you register an account, purchase products, or interact with our Services, we may collect personal information such as:
   
  • Name
     
  • Email address
     
  • Billing information (credit/debit card details)
     
  • Postal address
     
  • Phone number
     
  • Account login credentials
     
• For Children: We may collect personal information of children under the age of 13 when they use our Services. This information is provided with the consent of the parent or legal guardian, who is responsible for ensuring that the child complies with our Terms and Conditions. Information may include:
   
  • Name
     
  • Age/Date of birth
     
  • Educational data (e.g., completed courses, quizzes)
     
  • Usage data (e.g., pages viewed, course progress)
     

• We may collect certain information automatically when you interact with our website or Services, such as:
   
  • IP address
     
  • Device type and browser information
     
  • Cookies (for tracking preferences and improving user experience)
     
  • Usage statistics (e.g., time spent on our website, pages visited)
     

• If you provide feedback, comments, or share user-generated content (such as course reviews or forum posts), we may collect and store this information.
   

We use the information we collect for the following purposes:

• To create and manage user accounts.
   
• To process transactions and payments.
   
• To provide and deliver educational materials, courses, and resources.
   
• To monitor and improve the quality of our Services, including tracking progress in educational content.
   

• To send you updates, newsletters, or promotional material (only if you have opted-in to receive such communications).
   
• To respond to inquiries, support requests, and feedback.
   

• To comply with applicable laws, including child protection laws, data protection regulations (GDPR), and other legal obligations.
   
• To detect and prevent fraud or unauthorised access to our Services.
   

• For users under the age of 13, we may collect personal information only after obtaining verifiable consent from a parent or guardian. Parents or guardians can access, correct, or delete the information of their child by contacting us directly.
   

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• We may share your information with trusted third-party service providers who assist us in providing our Services (e.g., payment processors, IT services, email delivery). These providers are obligated to protect your data and may only use it in accordance with our instructions.
   

• We may disclose your information to law enforcement, regulatory bodies, or other authorities if required by law, in response to a subpoena, court order, or legal process, or to protect our rights and property.
   

• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if this occurs, and your information will continue to be governed by this Privacy Policy unless otherwise agreed.
   

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or reporting obligations).

We take appropriate technical and organisational measures to safeguard the personal information we collect, including encryption, access controls, and secure storage. However, no data transmission or storage method is completely secure, and we cannot guarantee the absolute security of your information.

As a data subject, you have the following rights under GDPR:

• You have the right to request access to the personal data we hold about you.
   

• You can request corrections to any inaccurate information we hold about you, or request deletion of your personal data, subject to certain limitations.
   

• You may object to our processing of your personal data, including for direct marketing purposes.
   

• You may request a copy of your data in a structured, commonly used, and machine-readable format.
   

• If we are processing your data based on consent, you have the right to withdraw that consent at any time.
   

• If you believe that we are not complying with applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
   

To exercise any of these rights, please contact us using the contact information provided below.

We use cookies to enhance your experience with our website and Services. Cookies are small text files stored on your device that allow us to track usage and preferences.

You can control cookie settings through your browser, but please note that blocking certain cookies may impact your ability to use our Services.

Captain Thinking is committed to complying with applicable child protection laws, including under GDPR in the EU/UK.

We do not knowingly collect personal information from children under the age of 13 without obtaining verifiable parental consent. If we learn that we have collected personal information from a child under 13 without proper consent, we will take steps to delete that information.

If you are a parent or guardian and wish to review or delete your child’s personal information, or if you believe we have collected such information without consent, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services we provide. When we make material changes, we will post an updated version on this page and indicate the date of the last revision.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Captain Thinking Ltd.

Offices of ESDG,
44 Royal Parade Mews,

London,

SE3 0TN,

United Kingdom

or e-mail us:

 helpdesk@captainthinking.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal data as outlined herein.