Effective Date: 21/07/2025
Last Updated: 21/07/2025
These Terms and Conditions ("Terms") govern your access to and use of www.captainthinking.com and www.captainthinking.co.uk (the "Website"), operated by Captain Thinking Ltd. ("Captain Thinking", "we", "us", or "our"). By accessing, using, or purchasing services, content, products or digital materials from the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
1. General Terms
1.1 Eligibility
You must be at least 18 years of age to create an account, make purchases, or enter into a contract through the Website.
If you are under 18, you may use the Website only with the involvement and permission of a parent or legal guardian. If you are under 13, any use of the Website or Services must be supervised or authorised by a parent or legal guardian where required by law.
1.2 Acceptance of Terms
By accessing, using, or purchasing from the Website, you agree to be bound by these Terms and by all applicable laws and regulations. If you do not agree, you must stop using the Website immediately.
1.3 Changes to Terms
We may update, amend, or revise these Terms from time to time. Any updated version will be posted on this page and the “Last Updated” date will be changed. By continuing to use the Website after any changes take effect, you agree to the revised Terms.
2. Use of the Website
2.1 Website Access
You may use the Website only for lawful purposes. You agree not to engage in any conduct that disrupts, damages, disables, or interferes with the proper functioning of the Website or infringes the rights of others.
2.2 Account Registration
Certain features may require registration or the creation of an account. When creating an account, you must provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account.
2.3 Prohibited Uses
You agree not to:
- Use the Website for any unlawful, fraudulent, harmful, or malicious purpose
- Upload, post, or transmit material that is offensive, defamatory, infringing, misleading, abusive, or otherwise unlawful
- Carry out scraping, data mining, harvesting, automated extraction, or other activities that interfere with the performance of the Website unless expressly permitted by us in writing
- Attempt to gain unauthorised access to the Website, related systems, accounts, servers, or networks
- Introduce viruses, malware, or any other harmful code
- Use the Website in a way that could damage, disable, overburden, or impair it
2.4 Suspension or Restriction of Access
We may suspend, restrict, or terminate access to the Website or any account if we reasonably believe these Terms have been breached, if security is at risk, or if we need to protect the Website, our users, or our business.
3. Intellectual Property and Limited Licence
3.1 Ownership
All content on the Website, including text, graphics, branding, logos, images, audio, video, downloadable materials, courses, software, designs, and other materials, is owned by Captain Thinking or its licensors and is protected by copyright, trade mark, and other intellectual property laws.
3.2 Limited Licence to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and any content you have lawfully purchased or been granted access to, solely for your own personal, non-commercial use unless otherwise stated in writing.
3.3 Restrictions
Unless we have given express written permission, you must not copy, reproduce, republish, distribute, sell, sublicense, adapt, translate, create derivative works from, exploit commercially, or make available to others any part of the Website or its content.
4. Services and Content
4.1 Educational Services
Captain Thinking offers educational content, courses, digital resources, and related materials through the Website. Unless expressly stated otherwise, these Services are provided for general educational and informational purposes.
4.2 Accuracy of Information
We aim to keep the Website and its content accurate and up to date, but we do not guarantee that all content will always be complete, accurate, current, or free from error. You are responsible for assessing whether the Website and its content are suitable for your needs.
4.3 No Guarantee of Results
We do not guarantee any specific educational, personal, academic, or other outcomes from using our Services. Outcomes depend on individual circumstances, effort, engagement, and other factors beyond our control.
4.4 Availability
We do not guarantee that the Website or Services will always be available, uninterrupted, secure, or free from bugs or errors. We may change, withdraw, suspend, or discontinue any part of the Website or Services at any time.
5. User Content and Contributions
5.1 User Generated Content
If you upload, submit, or post content to the Website, including reviews, comments, feedback or similar contributions, you grant Captain Thinking a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, adapt, publish, and distribute that content in connection with the operation, improvement, promotion and delivery of our Services.
5.2 Your Responsibility for Submitted Content
You are responsible for ensuring that any content you submit is lawful, accurate, respectful, and does not infringe the rights of any other person or organisation. We may remove any content at our discretion where we believe it is inappropriate or breaches these Terms.
6. Payments, Digital Content and Refunds
6.1 Pricing
All prices are listed in GBP (£) unless otherwise stated. Prices may change at any time, but changes will not affect orders already accepted. Taxes will be added where applicable.
6.2 Payment Methods
We accept payment by the methods shown on the Website. By submitting payment details, you confirm that you are authorised to use the chosen payment method and authorise us to charge the amount due.
6.3 Digital Content and Access
Where we supply digital content, access may be provided immediately after purchase or within the timeframe stated on the Website. You are responsible for ensuring that your device, software and internet access are suitable for using the digital content.
6.4 Refunds and Cancellation Rights
Refunds, cancellations and any rights to cancel are subject to applicable consumer law and any Refund Policy published on the Website.
Where digital content is supplied immediately, you may lose any statutory right to cancel once supply begins, where you have expressly requested immediate access and acknowledged that your cancellation rights may be affected.
Nothing in these Terms limits any rights you may have under applicable consumer protection law in relation to faulty, misdescribed, or non-conforming digital content or services.
7. Privacy and Data Protection
7.1 Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect personal data.
7.2 Children’s Use of the Website
If you are a parent or guardian, you are responsible for ensuring that your child’s use of the Website complies with these Terms and that any necessary consent or supervision is provided.
8. Disclaimers and Limitation of Liability
8.1 General Disclaimer
To the fullest extent permitted by law, the Website and Services are provided on an “as is” and “as available” basis. We make no warranties, representations or guarantees, express or implied, about the availability, accuracy, reliability, fitness for a particular purpose, or non-infringement of the Website or Services.
8.2 Limitation of Liability
To the fullest extent permitted by law, Captain Thinking will not be liable for any indirect, consequential, incidental, special, or economic loss, including loss of profit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, or loss of data arising out of or in connection with your use of, or inability to use, the Website or Services.
Subject to the previous paragraph, and to the extent permitted by law, our total liability to you in connection with the Website or any Services will not exceed the total amount you paid to us for the relevant Services in the 12 months preceding the event giving rise to the claim, or £100 if no payment was made.
8.3 Non-Excludable Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
8.4 Consumer Rights
If you are a consumer, nothing in these Terms affects your statutory rights.
9. Termination
9.1 Termination by Captain Thinking
We may suspend or terminate your access to the Website or Services at any time if we reasonably believe that you have breached these Terms or if continued access would create legal, security, operational, or reputational risk.
9.2 Termination by You
You may stop using the Website at any time. If you have an account, you may request its closure, subject to any outstanding obligations, fees, or legal requirements.
10. Governing Law and Jurisdiction
10.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them, the Website, or the Services shall be governed by and construed in accordance with the laws of England and Wales.
10.2 Jurisdiction
If you are a business user, the courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms.
If you are a consumer, you may bring proceedings in the courts of England and Wales or, if you live in Scotland or Northern Ireland, in the courts of your home jurisdiction where applicable.
11. Miscellaneous
11.1 Force Majeure
We will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from events beyond our reasonable control, including natural disasters, power outages, internet failures, war, industrial disputes, acts of government, or other force majeure events.
11.2 Severability
If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and the remaining provisions will remain in full force and effect.
11.3 Waiver
If we delay or fail to exercise any right or remedy under these Terms, that will not amount to a waiver of that right or remedy.
11.4 Entire Agreement
These Terms, together with any policies or other documents expressly referred to in them, form the entire agreement between you and Captain Thinking in relation to your use of the Website and Services and supersede any prior discussions, understandings or agreements relating to the same subject matter.
12. Contact
If you have any questions about these Terms and Conditions, please contact:
Captain Thinking Ltd.
Email: helpdesk@captainthinking.com
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.